Shipping policy
Of course—here’s a friendly, professional Shipping Policy that fits your brand:
Shipping Policy
Regency Fragrance Co.
Thank you for shopping with Regency Fragrance Co.! We’re excited to get your fragrances to you as quickly and safely as possible 💫
Processing Time
All orders are processed within 1–3 business days. Please note that custom or made-to-order items may take a little longer, as we carefully prepare your scent to perfection.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times may vary depending on the carrier and destination.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping Address
Please make sure your shipping address is correct at checkout. Regency Fragrance Co. is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
Once your order has been shipped, it is in the hands of the carrier. While we will do our best to assist, Regency Fragrance Co. is not responsible for shipping delays, lost, or stolen packages.
Local Pickup (If Available)
Local pickup may be available at our store location:
📍 3251 Bragg Blvd, Fayetteville, NC
You will be notified when your order is ready for pickup.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can make it right.
We appreciate your support and can’t wait for you to enjoy your scents! If you have any questions, feel free to reach out—we’re always here to help 💖